Privacy Policy

Last updated: 5 June 2026

Buying 360 Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

What data we collect

We may collect and process the following personal data:

• Contact information: Name, email address, organisation name, and telephone number when you submit an enquiry through our contact form.
• Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage data: Information about how you use our website, products and services.
• Marketing and communications data: Your preferences in receiving marketing from us and our third parties.

How we use your data

We use your personal data only where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To respond to your enquiries and provide the services you request.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to marketing communications).
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Data sharing and third parties

We do not sell your personal data. We may share your data with trusted third parties where necessary, including:

• Service providers who provide IT and system administration services (e.g., hosting providers, email services).
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances.
• Formspree (our contact form processor) for the sole purpose of delivering your enquiry to our inbox.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain enquiry data for 6 years in line with UK contractual limitation periods.

Your data protection rights

Under data protection laws, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at admin@b360ltd.com if you wish to make a request.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@b360ltd.com.

You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. The ICO's address is: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.